Meet the Team: Jordan Johnson, Client Services Coordinator & Contract Administrator
Coming from a background in customer service and education, Jordan has always been drawn to roles where she can support and help others! Last year, Jordan was looking to make a career pivot and was intrigued with the Client Services position at B&A Litigation Services. She wanted to challenge herself with learning a new industry while still being able to operate in a supportive role.
Jordan began shadowing heavily in the scheduling department, where she had the opportunity to dive deep into the court reporting world. She gained first-hand knowledge about what it takes to help set depositions up for success from the moment a scheduling request is made! Her experience with the scheduling department helped her transition into assisting contract clients with meeting their scheduling needs. As she continued to learn and grow at B&A, Jordan began learning more about the transcript process and now works to provide support in both a scheduling and transcript capacity for contract clients and court reporters. She has enjoyed helping with special projects, like helping plan Court Reporting and Captioning Week and Administrative Professionals Day. The opportunity to build relationships with contract clients and court reporters has been one of Jordan’s favorite parts about working at B&A!
In her free time, Jordan loves spending time with her friends and family! She and her husband can often be found at home hosting movie nights for friends alongside their two dogs and two cats. She loves listening to audiobooks and taking long walks with her dogs. She also enjoys baking and is always happy to share new recipes with others!
Jordan is grateful to all that have helped her learn and grow in this industry, and she is looking forward to continuing to advance her knowledge of the court reporting and legal fields, so she can provide the most comprehensive support possible!
